About us

Welcome to MAP App's home for real-time information on system performance. Here you will find live and historical data on system performance, including current component status and past incident history. If there are any interruptions in service, a note will be posted here. For any additional questions, concerns, or to report an issue not reflected on this page, please contact CareCloud's support team at (404) 861-3412 or (732) 873-5133 ext. 7830, or log a case at support@carecloud.com.

All Systems Operational

August 8, 2026 - 3:21 AM

Components

MAP App API

The backend API layer that powers all MAP App functionality. Covers all API endpoints used by the Angular frontend for data retrieval, submission processing, authentication, and reporting

Operational

Reporting Server

The reporting server responsible for generating and rendering all MAP App reports. Covers availability of the reporting engine, report generation requests, and connection between the reporting server and the MAP App database.

Operational

Scheduled Reports

Automated scheduled report generation and delivery. Covers the ability of scheduled reports to generate on their configured schedule, complete successfully, and be delivered to the intended recipients.

Operational

Nightly Processing Job

The automated nightly data pipeline that runs at 10:30 PM CT. Processes all submitted client data, calculates MAP Key values, and updates benchmark results. Critical for daily data accuracy.

Operational

AI Chatbot Assistant

The MAP App AI Chatbot Assistant availability. Covers the chatbot interface, response generation, and connectivity to the AI backend API. Users can ask revenue cycle questions and receive data-driven responses.

Operational

This page refreshes automatically every 60 seconds

Subscribe to Updates

Get notified when incidents occur or components change status.